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Artemis Cynthia Complex – Paphos Cyprus

Terms & Conditions

Booking Terms and Conditions 2019

Minimum Age

The minimum age to make a booking at Artemis Cynthia Complex is 18. Bookings cannot be accepted if you are under the age of 18. By making a reservation you are confirming that you are over the age of 18 and assume responsibility for your group booking.

What is included in the price

The accommodation price includes: electricity, hot and cold water, bed linen, towels, tea towels, dishcloth/scourers and a small supply of toilet rolls. Please note that should the apartment be left in an unacceptable condition, then an additional cleaning charge will be required. A refundable €100.00 security deposit will be required prior to arrival. This will be refunded if the property is left in an acceptable condition.

Non-Availability of Accommodation

We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control. We would, however make every effort to offer alternative accommodation also on the Artemis Cynthia Complex. If this was not possible, then we would refund all monies paid by you for the holiday. Our liability would not extend beyond this point.

Children

We welcome children of all ages and Artemis Cynthia Complex is a great place for a family holiday. We do insist however that children are supervised at all times. Children must always be accompanied by a responsible adult. Artemis Cynthia Complex is not responsible for any injury sustained if children are unsupervised and/or written advice/signs are ignored and unnecessary risk has been demonstrated. Children are not permitted into the gymnasium at any time.

Damages and Breakages

You are responsible for any breakages and/or damages which you cause to the accommodation, its contents or the communal areas. We request that any breakages and/or damages be reported immediately to your representative, following which you will be advised if any replacement/repair costs will be required from you.

Main Electricity Supply

Each apartment operates on a key fob for the main electricity supply. If the card is removed from the key, your deposit is at risk. This measure is to control over consumption of electricity during your absence from the property and to avoid appliances being left switched on when the property is empty.

No guest is allowed to leave any cooking/heating device on, on their absence of the property.

Noise/Disturbance

The Artemis Cynthia Complex is home to many permanent residents, and we ask that consideration is shown to them and all other residents at all times. If you cause disturbance and/or any inconvenience to other residents, we reserve the right to ask you to vacate the complex. In this event you will forfeit any entitlement to a refund of any monies paid.

The Noise Control Bylaw of Cyprus regulates or prohibits the making of objectionable noise that may disturb the quiet or enjoyment of other individuals. Objectionable noises include playing radios and stereos at high volume, or keeping animals or birds which by their noise unduly disturbs the surrounding neighborhood and is highly tolerated. Silence hours are between 1200 non and 1530 afternoon, and from 2200 in the evening until 0900 in the morning.
 

Pool Regulations

The Artemis Cynthia Complex has four swimming pools, pools are open from 0900 in the morning until 1900 in the evening. Before you use the pools please be familiar with the regulations of the complex about using the pools. Just to remind, jumping, diving, drinking alcoholic beverages and eating around the pool areas is prohibited for the safety of the users. Noise must be at the minimum possible to avoid the disturbance of the rest of the guests.

Smoking Policy

For the comfort of all guests and to comply with legislation, we ask all guests to refrain from smoking inside the property (including the communal areas, such as staircases and lifts). Smoking is permitted on the balcony; however you must ensure that all smoking materials are extinguished safely in the sand bucket provided on the balcony.

Liability

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions.

Owners access to the property

We reserve the right to access any apartment during your stay at any reasonable time with prior notification. Unless in an emergency situation where immediate access will be required.

Privacy Policy

Any data collected during the course of this booking will be stored on our computers and filing system. With your permission we may from time to time contact you about promotions, offers and updates. We will not share your details with any third party.

Warranties: a. You warrant that every instruction and all information given by you to Artemis Cynthia Complex is accurate, true and correct. b. Artemis Cynthia Complex makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, any services provided via this website or the suitability of any of the services for a particular purpose. As Artemis Cynthia Complex provides certain services to you via the Internet, Artemis Cynthia Complex makes no representations, nor gives any warranties or guarantees of any nature as to the availability of any communications network or systems of any third party on whom you or Artemis Cynthia Complex rely to provide any of the services.

Website Content: Occasionally, we have to make changes to and correct errors in the website content both before and after reservations have been confirmed. Whilst we always endeavour to avoid changes, we must reserve the right to do so. If we have to make any changes, we will inform you as soon as possible.

Right of Refusal: The hotel reserves the right to refuse a guest entry and accommodation if, on arrival, management reasonably considers that the guest is under the influence of drink or drugs, is unsuitably dressed or is behaving in a threatening, abusive or otherwise unacceptable manner.

Disturbance: The hotel reserves the right to require a guest to leave if he/she is causing a disturbance, annoying other guests or hotel staff or is behaving in an unacceptable manner.

Hotel Rules: Guests shall comply with all reasonable rules and procedures in effect at the hotel, including but not limited to health and safety and security procedures and statutory requirements as to registration. Guests shall not bring their own food or drink into the hotel for consumption at the hotel.

Losses and Liabilities: Guests must report any loss of or damage to their property, immediately upon discovery to the hotel’s reception staff or other appropriate staff members, and shall make themselves available to assist with any reports made by the hotel to the police.

  • Guests shall not enter areas of the hotel which are indicated as being closed to the public. The hotel shall not be responsible for death, personal injury or loss or damage to property suffered by a guest in such areas.
  • The hotel shall not be liable to a guest for any loss or damage to property caused by the misconduct or negligence of a guest or an Act of God, or where the guest remains in exclusive charge of the property concerned.
  • The hotel shall not be liable for any failure or delay in performing any of its obligations under these Terms and Conditions if the failure or delay was due to any cause beyond its reasonable control, including ( without limitation ) war or threat of war, civil or political action or disturbance, riot, natural disaster, fire, epidemic, bad weather, terrorist activity ( threatened or actual ), military activity, governmental or regulatory action, industrial dispute, act of God, failure of power or machinery, failure of or interruption in externally provided services and utilities, and all similar events outside the hotel’s control.
  • Whilst all reasonable efforts have been taken by the hotel to ensure that reservations made under these Terms and Conditions are able to proceed, the hotel reserves the right to relocate any reservation to another hotel of similar size and standard in the locality. The client acknowledges that the hotel accepts no liability for any loss or damage suffered by or caused to the client in consequence of the relocation of the client.
  • The hotel is not liable for any loss or damage caused to a guest’s vehicle, unless caused by the hotel’s willful misconduct.
  • Guests will be liable for any loss, damage or personal injury they may cause at the Hotel.

Use of Personal Information

The person purchasing and/or booking services from this website agree that these Terms and Conditions are reasonable and understands that immediately enters an agreement between Artemis Cynthia Complex and all relevant parties and himself. The user consents to the use of his personal information by our data controller (Top Properties Group & Artemis Cynthia Complex  & CTCT Constructions LTD and/or the owner of this website and/or its third party suppliers) for the purpose of providing the services contracted. These information include guests full name, home address, contact telephone number, email address, credit card details and maybe more information that might be needed during the time of the reservation and are manually processed from a member of Artemis Cynthia Complex to confirm any reservation or purchase.

In case you wish us to discard, amend or retrieve and request access to information of yourself from any of the involved parties any personal information that have been provided to us during your reservation, please contact us at +357 26952226 or by email at info@artemiscynthia.com or by mail at Agiou Fotiou No. 2, Artemis Cynthia Complex – Reception, 8036, Paphos – Cyprus.

Artemis Cynthia Complex adheres to the Directive of 1995 and the GDPR from May 25th 2018 Consequently. Artemis Cynthia Complex processes all data provided by its staff with accounts in its European Data Region, in the European Economic Area (EEA) only.

All data collected by Artemis Cynthia Complex staff, will be stored exclusively in secure hosting facilities provided locally and from Siteground. Artemis Cynthia Complex has a data processing agreement in place with the hosting provider, member of staff and also with any user or guest, ensuaring compliance with the Directive. All hosting is performed in accordance with the highest security regulations. All transfers of data in the EEA is done in accordance with this data processing agreement.

Website Users

You can visit our website without giving away your personal information. Artemis Cynthia complex uses Google Analytics and Cookies in order to improve our service, user experience and analyze how the website is used and performs. Aside from the approximate location (IP address), the information collected by Google Analytics is mostly anonymous traffic data including browser information, device information, language. We do not collect additional information, such as your age, gender, interests, bank details or click stream. The collected information is used to provide an overview of how people are accessing and using Artemis Cynthia Complex website. It is not used for any additional purpose, such as to profile those who access our website.

You have the right to request access to the information we have on you. You can do this by contacting us at info@artemiscynthia.com. We will make sure to provide you with a copy of the data process about you. In order to comply with the request, we may ask you to verify your identity.

We fulfill you request by sending your copy electronically, unless the request expressly specifies a different method. For any subsequent access request, we may charge you with an administrative fee.

If you believe that the information we have about you is incorrect, you are welcome to contact us so we can update and keep your data accurate. Any data that is no longer needed of the purposes specified in Information Collection and Use, will be deleted. If at any point you wish for Artemis Cynthia Complex to delete information about you, you can simply contact us.

Area of Jurisdiction-governing law: These terms and conditions are subject to the Laws of the Republic of Cyprus and to the exclusive jurisdiction of the courts of the Republic of Cyprus.

Amendment to these Terms and Conditions: Artemis Cynthia Complex reserves the right to amend these Terms and Conditions at any time. This Agreement cannot otherwise be altered without prior consultation and agreement with Artemis Cynthia Complex.


Accepted payment methods

To book an apartment you can use one of the following payment methods.Do you prefer an alternative method? 

No problem, just give us a call and we will let you know if your desired payment method is accepted.

 

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