Good news! Your apartment in Artemis Cynthia is waiting for you within the next couple of days! Just follow the instructions in your arrival information email to find your apartment! If you would like a welcome package delivered to your apartment prior your arrival please let us know at least 48hours before your arrival.
Please use the PIN code in the email you have received to open the key safe box outside your apartment door, where inside is the key for your apartment!
Location: Artemis Cynthia Complex
Guests are kindly reminded that if the electricity card is removed from the key fob, your deposit is at risk.
Emergency Call Out: +35799239888
If you require a member of staff to come out to the apartment at any time, just visit our reception office in the Complex, on the ground flood of Block F. The office is open Monday to Saturday from 0900 until 1800*, or email firstname.lastname@example.org or call 00357 26952226.
Emergency Call Out:
Please note the following charges will apply in case of assistance for non emergency matters needed between 20:00hrs and 06:00am, Official Bank Holidays** and Sundays – €40.00 payable at the time of call-out.
In case of emergency or equipment faults and other faults in the property, the service is free.
*Subject to vary according to season and special occasions or bank holidays. Relevant details are displayed on the Entrance door of the Reception.
For further tips and information, and for your ease of access you can download our information booklet!
Booking Terms and Conditions 2020
The minimum age to make a booking at Artemis Cynthia Complex is 18. Bookings cannot be accepted if you are under the age of 18. By making a reservation you are confirming that you are over the age of 18 and assume responsibility for your group booking.
What is included in the price?
The accommodation price includes: electricity, hot and cold water, bed linen, towels, tea towels, dishcloth/scourers and a small supply of toilet rolls. Please note that should the apartment be left in an unacceptable condition, then an additional cleaning charge will be required. A refundable €100.00 security deposit will be required prior to arrival. This will be refunded if the property is left in an acceptable condition.
Please be advised that our prepared Welcome Packs may contain: Water, Coffee, Tea, Sugar, Biscuits, Candies and/or Wine, Nuts, Potato Chips
Non-Availability of Accommodation
We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control. We would, however make every effort to offer alternative accommodation also on the Artemis Cynthia Complex. If this was not possible, then we would refund all monies paid by you for the holiday. Our liability would not extend beyond this point.
We welcome children of all ages and Artemis Cynthia Complex is a great place for a family holiday. We do insist however that children are supervised at all times. Children must always be accompanied by a responsible adult. Artemis Cynthia Complex is not responsible for any injury sustained if children are unsupervised and/or written advice/signs are ignored and unnecessary risk has been demonstrated. Children are not permitted into the gymnasium at any time.
Damages and Breakages
You are responsible for any breakages and/or damages which you cause to the accommodation, its contents or the communal areas. We request that any breakages and/or damages be reported immediately to your representative, following which you will be advised if any replacement/repair costs will be required from you.
Main Electricity Supply
Each apartment operates on a key fob for the main electricity supply. If the card is removed from the key, your deposit is at risk. This measure is to control over consumption of electricity during your absence from the property and to avoid appliances being left switched on when the property is empty.
The Artemis Cynthia Complex is home to many permanent residents, and we ask that consideration is shown to them and all other residents at all times. If you cause disturbance and/or any inconvenience to other residents, we reserve the right to ask you to vacate the complex. In this event you will forfeit any entitlement to a refund of any monies paid.
For the comfort of all guests and to comply with legislation, we ask all guests to refrain from smoking inside the property (including the communal areas, such as staircases and lifts). Smoking is permitted on the balcony; however you must ensure that all smoking materials are extinguished safely in the sand bucket provided on the balcony.
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions.
Owners access to the property
We reserve the right to access any apartment during your stay at any reasonable time with prior notification. Unless in an emergency situation where immediate access will be required.
Any data collected during the course of this booking will be stored on our computers and filing system. With your permission we may from time to time contact you about promotions, offers and updates. We will not share your details with any third party.
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